Portfolio Accounts Receivable Coordinator

Metro Detroit, MI

Join the fastest growing property management company in Michigan as a Portfolio Accounts Receivable Coordinator!  LR Management is looking for a dependable and hard-working individual to join our team. The successful candidate will be an organized, multi-tasking team player, with strong people skills and a positive attitude, along with being self-motivated and self-directed.

The Portfolio Accounts Receivable Coordinator is responsible for overseeing collection efforts across multiple multifamily communities. Working primarily from an off-site home base, this role travels regularly to assigned properties for resident follow-up, door knocks, notice delivery, and occupancy verification. The position is dedicated to accounts receivable, not routine leasing or traditional Assistant Community Manager duties.

The role works closely with the Regional Manager, Head of Accounting, designated accounting personnel, and on-site teams to reduce outstanding receivables, ensure accurate reporting and documentation, and support a minimum 98% portfolio collection rate.

The ideal candidate has strong accounting skills, experience in multifamily housing, and the ability to manage multiple properties while maintaining a high level of accuracy and customer service.

LR Management offers an outstanding total compensation package including:

  • Competitive compensation
  • Health, vision, and dental benefits
  • A wide selection of voluntary benefits to meet employees’ individual needs
  • 401(k) with company match
  • 15 days of accrued PTO per year
  • Employee training and certification assistance
  • Career growth opportunities

Responsibilities include, but are not limited to:

  • Monitoring all delinquent resident accounts across assigned communities and follow up on every  outstanding balance, regardless of amount.
  • Conduct calls, texts, payment reminders, and follow-up on commitments and missed payments.
  • Review resident ledgers for unpaid rent, fees, DTE Energy charges, other utility charges, and discrepancies.
  • Document all contact attempts, resident conversations, payment arrangements, and office visits promptly in delinquency memos.
  • Coordinate with site staff and accounting to research disputed balances, credits, reversals, and other account issues.
  • Escalate unresolved or aging balances to the Regional Manager.
  • Travel regularly among communities to perform assigned door knocks, occupancy checks, and notice delivery.
  • Investigate and document units that appear unoccupied, suspected skips, or units with uncertain occupancy status; promptly alert management.
  • Coordinate with on-site teams to verify unit status and ensure follow-up is not delayed.
  • Perform occupancy checks during the legal process and a final verification before bailiff scheduling, as directed and legally permitted.
  • Work directly with the Head of Accounting and designated accounting personnel on court filings, hearing dates, judgments, writs, legal deadlines, and resident balances.
  • Track court outcomes, payment deadlines, writ status, and necessary follow-up; coordinate with management and approved legal representatives.
  • Reconcile ledger discrepancies and communicate payments received during legal proceedings.
  • Review and submit requests for waivers, fee reversals, credits, concessions, and balance adjustments through required approval channels; do not make unauthorized changes.
  • Coordinate posting of required notices only as directed and in accordance with company policy and applicable law.
  • Complete daily, weekly, and monthly reporting according to company policy.

 Qualifications include, but are not limited to:

  • Two or more years of multifamily property management, accounts receivable, or collections experience preferred.
  • Yardi or comparable property management software experience preferred.
  • Familiarity with resident ledgers, delinquency reports, court collections, judgements, and writs preferred.
  • Strong organizational, documentation, communication and time management skills along with discretion.
  • Valid driver’s license, reliable transportation, and the ability to travel between assigned communities.